EPARK FAQs

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Update time : 2024-09-03 15:32:14
Here, we address your questions regarding the different arcade game machines offered by EPARK.
Discover how EPARK's sales team can assist you with transportation solutions for amusement arcade machines, site planning, and other concerns, including the profitability of investing in arcade game.

1. How can I contact EPARK staff?
Please contact [email protected] or add our WhatsApp: +86 139 2219 5859

2. Do you sell arcade parts and accessories?
Yes, you can buy related accessories from our company.

3. Do you install/sell card readers? 
We have our own card system that can be installed on the game machines. Please contact [email protected]

4. Does EPARK GAMES have warranty and support for arcade game machines?
One year warranty for non-artificial damage.

5. How to maintain arcade game machines? 
We provide daily operation tips for our customers. if needed, please contact the relevant salesperson.

6. How much does it cost to ship arcade game machines?
After providing your nearest port or address and selecting the order products, we can save you shipping costs.

7. How long does it take to receive the arcade machine after placing an order?
Different products and quantities determine different production times. Generally, it takes about 30 to 35 days to complete a 40-foot container of machines.

8. How to ship?
By sea, land or air. It depends on your requirements.

9. How much space does an arcade game room need?
This depends on the specific project requirements and site conditions. Generally, a simple game hall of about 100 meters can accommodate a variety of machines. If you need more game areas, you will need more space. Please contact our sales staff for details.

10. I plan to open an amusement park with an area of ​​about 100 square meters. What services can EPARK provide?
Project analysis, regional division, product selection, venue 3D design, product provision, transportation, on-site commissioning assistance, and operational suggestions.

11. What should be considered when designing an arcade game room?
Consider the placement and complementary functions of different functional game machine areas, and also consider the activity areas of the target audience. If necessary, please contact our sales staff for relevant suggestions.

12. How much does it cost to open an amusement park?
The budget depends on the size of the site, positioning, product selection, etc. If you already have a site layout, please contact our sales staff for relevant information. They will give appropriate suggestions based on your project situation.



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